Hotel Cashback Help
5 simple steps to Start earning cashback...
Sign up for a free HOTel Cashback account
Use the "Register" button to create your free account, confirm your email and start earning cashback!
select your offer
Browse the offers on site or search directly for your favourite retailer
click the cashback button
This will take you to your chosen retailer and ensure your cashback tracks to your account.
Make your purchase
Complete your purchase with the retailer as you usually would and your cashback will automatically be added to your hotel cashback account.
claim your payment
Once the retailer confirms the purchase is valid, your cashback will become payable and you can choose how you want to receive your payment.
Useful information
Hotel Cashback carefully selects offers from Hotel and Travel Companies which we think will be of interest to you. We then act as an advertiser for these selected retailers by telling you about their offers and directing you to their website. In return for sending them customers, the retailers (and their tracking agenices) pay us commission. We then pass on this commision to you as “Cashback”. This Cashback will initially be added to your account with “pending” status. Once all checks relating to the payment have been successfully completed and the retailer has confirmed that the transaction has not been cancelled or refunded, the cashback will be “confirmed” become “payable” to you. At this point you will be able to request a payment of your Cashback by your preferred method in the “Payments” section of your Hotel Cashback account.
Click on the “Register” button at the top of the page to register for a free Hotel Cashback Account. You will need to provide your full name, active email address and will be asked to choose a secure password.
After completing the form you will be sent an email to verify your email address. Simply click on the link in the email to activate your account and you’re ready to start earning cashback!
It is important to ensure that the email address we hold for you is kept up-to-date and that you have full access to it – we will be sending you important messages about your account and payments there. If you need to change your email address at any time, you can do so from your account page.
1. Ensure you have correctly logged in to your Hotel Cashback account before clicking on any retailer links, so that any purchases you make will be tracked back to your account.
2. When you are ready to make your booking or purchase, click on the “Get Cashback” button on our site to be taken to your chosen retailer.
3. Complete your purchase or booking with the retailer in the window which has opened as a result of your clicking on this button.
4. After you make your purchase your Cashback will be tracked directly back to your account and will show as “Pending” in your cashback earnings page.
5. The retailer will notify us that your purchase is a “qualifying transaction” and your cashback will be “approved” and ready for you to claim by requesting a payment on your cashback earnings page.
When you cashback has been approved by the retailer it will be marked as “payable” on your cashback earnings page and a you will be able to request a payment by your chosen method by clicking the button shown.
Frequently asked questions
When you make a purchase through our website from one of our partnered retailers, a certain percentage of the purchase price will be credited back to your account as cashback. You can then withdraw the cashback to your bank account or via paypal or as a gift voucher of your choice.
You will need to sign in to your account or register for a free account with us to make sure your cashback can be tracked.
All purchases made through the links on our website from our partnered retailers are eligible for cashback. To ensure your purchase is tracked and credited correctly, please make sure that you do not navigate away from the retailer’s website or use any other coupons or discounts before completing your purchase.
The time frame for receiving cashback can vary depending on the retailer. It typically takes between 30-60 days for the cashback to be credited to your account and become payable.
Adblocker plugins cannot be used on our site because they block the tracking scripts that we and the retailer’s tacking networks use to track purchases and award cashback. Without these tracking scripts, the we would not be able to accurately track purchases and award cashback.
You can withdraw your cashback to your bank account, via paypal or select to receive it as a gift voucher sent to you by email. To withdraw your cashback, go to your cashback earnings page on our website and request a payout.
You can refer your friends by sharing your referral link from your account settings on our website. For every new user that signs up using your referral link and makes a purchase, you will earn a certain percentage of cashback.
You can find your personal referral link on your Account page.
If you need to change your email address or password at any time, you can do so from your account settings page.
If you have forgotten your password please click here to be sent a link to reset it.
If you have forgotten your password please click here to be sent a link to reset it.
In the case that a transaction has not been automatically tracked to your account, we ask you to notify us of this by filling in the appropriate “Missing Cashback” claim form in the Help Section of our website. We will do our best to investigate such Claims with the retailer or tracking agency.
Cashback may be declined if all or part of your order is returned, amended or cancelled. This is is entirely at the discretion of the retailer. Full details on the conditions relating to ca and you acknowledge that we will not be liable for any Cashback if you or the retailer cancels or amends your order or the order is refunded.